Employment Opportunity: Resident Services Clerk
Resident Services Clerk
Hours - 25 Hrs. per week
Rate - $14-19 per hour
Reports to: Borough Manager (or other identified personnel)
About the Resident Services Clerk:
As a Resident Service Clerk, you will play a pivotal role in supporting the daily activities and success of the Borough. You will work with the administrative team to ensure efficient office operations and provide support to both residents and staff of the Borough. As the Resident Service Clerk, you will be responsible for managing various clerical tasks. You will also provide essential support for our recreation rental process.
Responsibilities:
Resident Communication: Handle inquiries and serve as a point of contact for Residents via email or phone, while providing exceptional customer service.
Scheduling: Maintain and manage rental calendar and staffing for rec rooms.
Filing: Scan, organize, paper and electronic
Document Management: Organize and maintain electronic and physical filing systems, ensuring easy access to important documents and information.
Administrative Support: Support to the Code Enforcement / License and Inspection Department. Accounts payable and receivable.
Provide reception duties at the front desk: answering phones, greeting residents, etc.
• Completes all other tasks as assigned
Qualifications:
• High school diploma/GED
• Proficient in Microsoft Office Suite
• QuickBooks experience
• Municipal experience preferred
• Minimum of 5 years of experience in administrative roles
• Must be able to lift 25 pounds
The Borough of Folcroft is an Equal Opportunity Employer